Twitch recently announced another security feature that aims to make it able to instantly identify Twitch users and take action against users who are proven to be problematic on other people’s channels. This feature is called “Shared Ban Information” and it consists exactly of what its name suggests – shared information regarding bans or similar penalties being imposed on problem viewers. It’s an optional feature, but one that will likely help proactively deal with what Twitch has referred to as “malicious” users.
Shared block information security works by allowing Twitch creators the opportunity to request block information from other channels. If the other creator accepts, it constitutes a two-way relationship where the two parties share with each other information about the viewers they have blocked.
Once you complete this transaction, you will have a list of potentially problematic users that will be reported if they visit your channel. From there, content creators can either set the monitored or restricted attribute for them. The first means that these users can continue to send messages as normal (although you will be notified when they are sent) while the restricted users’ messages will only be shown to the creator and mods that are effectively the shadow tool.
Once a user has been flagged, you can simply continue to monitor/restrict them, block them, or return them to ‘Trusted’, Twitch said. “The first chat messages of flagged users are clearly marked with a red border and include details about the channel they were blocked from. Their messages are also queued in the ‘Suspicious User Activity’ edit view tool for additional visibility.”
As Twitch said in its blog post, this information sharing is something users were already doing anyway, so the tool now created is meant to help speed up and simplify this process. The ad related FAQ addressed questions about the feature like why isn’t Twitch only banning users identified as “chain harassers”. The Twitch team also said it will be working on “future updates that make it easier to identify suspected users,” so expect more tools and features like these in the future.
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